FREQUENTLY ASKED QUESTIONS


DOES THE NAME STAND FOR CALI-CALIFORNIA OR CALI-COLUMBIA?
CALIFOR-NI-A ALL THE WAY! CO-FOUNDERS CRAIG AVERA AND ROSE WHITE MET IN THE GOLDEN STATE (LOS ANGELES TO BE EXACT) AND DECIDED TO BRING THEIR LOVE OF COFFEE AND PEOPLE OUT TO THE EAST COAST.

DO ALL OF YOUR LOCATIONS HAVE A DRIVE-THRU?
YES. OUR DUAL SERVICE DRIVE-THRU + WALK-UP WINDOW MODEL IS THE CORNERSTONE OF OUR FLOW. ALL CURRENT AND UPCOMING CALI COFFEE LOCATIONS WILL HAVE A DRIVE-THRU FOR SPEED, LIFESTYLE, AND CONVENIENCE.

DO YOU HAVE INDOOR SEATING?
NO, BUT WE DO HAVE OUTDOOR SEATING. WE STRIVE FOR AN AMAZING CUSTOMER EXPERIENCE AND WHAT WORKS BEST FOR US IS MAINTAINING A SMALL BUILDING FOOTPRINT AND SHYING AWAY FROM AN INDOOR SEATING AREA FOR THE TIME BEING. WE LOVE THE IDEA OF BUILDING A RAD COFFEE HOUSE SOMEDAY BUT WE AREN'T READY FOR THAT JUST YET.

WHAT IS YOUR CALI REWARDS PROGRAM?
"CALI REWARDS" IS OUR 100% FREE LOYALTY PROGRAM. YOU CAN SIGN UP AT ANY LOCATION IN JUST A FEW SECONDS. GET A FREE DRINK SIGNUP BONUS JUST FOR SIGNING UP, AND EARN 10 REWARD POINTS PER DOLLAR SPENT. EVERY 1000 POINTS, YOU WILL EARN A FREE DRINK! POINTS CAN BE EARNED AND REDEEMED AT ANY CALI COFFEE LOCATION. LEARN MORE ABOUT CALI REWARDS HERE

HOW DO I ACCESS MY CALI REWARDS ACCOUNT EACH VISIT?
1) SWIPE A CREDIT CARD YOU'VE USED BEFORE (FOR YOUR SECURITY, WE DON'T STORE YOUR CARD FOR REPEAT PAYMENT ACCESS, ONLY TO BRING UP YOUR LOYALTY ACCOUNT. 2) SCAN YOUR PHYSICAL CALI REWARDS CARD. 3) SIMPLY TELL US YOUR PHONE NUMBER.

DO MY REWARDS EXPIRE?
YOU DO NEED TO USE YOUR FREE DRINK SIGNUP BONUS WITHIN 30 DAYS OF SIGNING UP OR IT WILL DISAPPEAR. HOWEVER, YOUR EARNED FREE DRINKS EARNED BY ACCUMULATING POINTS NEVER EXPIRE! YOU CAN SAVE AS MANY AS YOU LIKE, FOR AS LONG AS YOU LIKE, TO USE WHENEVER YOU LIKE. TALK ABOUT A RAINY DAY FUND! CHECK YOUR POINTS BALANCE

IS THERE A LIMIT ON WHAT SIZE/DRINK TYPE I CAN REDEEM MY FREE DRINK FOR?
ANY DRINK, NO LIMITS, NO RESTRICTIONS! YOUR FREE DRINK CAN BE REDEEMED FOR ANY DRINK YOU WANT WITH AS MANY MODIFICATIONS AS YOU WANT!

DO YOU SELL GIFT CARDS?
WE CERTAINLY DO AND PEOPLE LOVE THEM! YOU CAN PURCHASE THEM IN-STORE AT ANY LOCATION OR ORDER THEM HERE AND WE WILL SHIP THEM TO YOU.

DO YOU HAVE DAIRY-FREE OPTIONS?
OAT MILK, MACADAMIA MILK (MAC MILK) AND ALMOND MILK ARE OUR NON-DAIRY MILK ALTERNATIVES THAT CAN BE SUBSTITUTED FOR REGULAR MILK IN ANY DRINK. OUR ALMOND MILK IS UNSWEETENED AS WELL.

DO YOU HAVE SUGAR-FREE OPTIONS?
YES. ALL OF OUR CLASSIC FLAVORS COME IN A SUGAR-FREE VERSION AND WE HAVE SEVERAL SUGAR-FREE FRUIT FLAVORS AS WELL. OUR SUGAR-FREE FLAVORS TASTE GREAT AND ARE SWEETENED WITH SPLENDA®. WE ALSO CARRY SUGAR-FREE RED BULL.

HOW DO I GET ONE OF YOUR STICKERS? HOW MUCH DO THEY COST?
STICKER DAY HAPPENS ON THE 1ST DAY OF EACH MONTH AND IT'S A WHOLE LOT OF FUN! WE FEATURE A NEW STICKER DESIGN EVERY MONTH AND GIVE OUT 1 FREE STICKER PER DRINK, STARTING AS SOON AS WE OPEN THAT DAY. 5 DRINKS WILL GET YOU 5 FREE STICKERS, ETC. ADDITIONAL STICKERS MAY ALSO BE PURCHASED FOR $2. PRO TIP: ARRIVE EARLY, BECAUSE WE USUALLY RUN OUT THE SAME DAY.

DO YOU DELIVER?
WE DO, THROUGH UBEREATS! SEARCH FOR US ON THE APP AND SEE IF WE ARE WITHIN DELIVERY RANGE OF YOU.

DO YOU TAKE PHONE ORDERS?
SORRY, NO. TO KEEP OUR FLOW AND THINGS MOVING QUICKLY AND SEAMLESSLY, WE DO NOT TAKE PHONE ORDERS. IT REALLY DOES SLOW THINGS DOWN. WE WILL, HOWEVER, MAKE YOUR DRINK FRESH ON THE SPOT WHEN YOU ARRIVE, AND GET YOU IN AND OUT SMOOTHLY.

DO YOU TAKE ONLINE ORDERS?
SORRY, CURRENTLY WE DO NOT.

DO YOU ACCEPT APPLE OR GOOGLE PAY?
YES, BOTH!

WHERE IS YOUR NEXT LOCATION GOING TO BE?
WE HAVE SEVERAL LOCATIONS IN THE WORKS, AND WE DON'T PLAN ON SLOWING DOWN! EVERY CITY DESERVES A LITTLE CALI LOVE. TO FIND A LOCATION NEAR YOU, CLICK HERE

ARE YOU ACCEPTING FRANCHISE APPLICATIONS?
NO, WE DO NOT FRANCHISE. WE HAVE AN INTERNAL GROWTH MODEL SO WE CAN REWARD THE CALI CREW MEMBERS WHO PUT IN THE TIME AND EFFORT WORKING FOR THE COMPANY AND UNDERSTANDING THE CULTURE. WE BELIEVE IN GROWTH FROM THE INSIDE OUT.

ARE YOU GUYS HIRING? HOW DO I APPLY?
WE ARE ALWAYS ACCEPTING APPLICATIONS! TO APPLY FOR A JOB AS A CALI BEAN SLINGER, CLICK HERE

YOU HAVEN'T ANSWERED MY QUESTION.

NO WORRIES, SHOOT US AN EMAIL AND WE'LL GET BACK TO YOU AS SOON AS WE CAN. THROW US A LINE